About Us
Super Mario's Digital Assistant (S.M.D.A.) has initialized as your digital transformation Copilot in the Wausau Area Metroplex! We deliver client-driven, value-focused solutions that free up an irreplaceable resource - time.
Company History
S.M.D.A. sprouted from the vision of "Super" Mario Lopez, who spotted a neglected market for Virtual Assistants in the Wausau area Metroplex. Over time, S.M.D.A. metamorphosed into an amalgamation of Virtual Assistant and IT Support business models, then Low/No Code Automation, and last but never least, Generative AI. Today, our company stands poised to serve as the premier Digital Assistant service in Central and Northern Wisconsin.
Vision
We envision a future where our services become an integral part of businesses and individuals in Central and Northern Wisconsin, paring up with them to optimize their tech so it can grow and sustain a vibrant, robust digital footprint.
We aim to achieve this by:
- Offering bespoke, stable and scalable services.
- Cultivating and nurturing robust interpersonal relationships with our clients.
- Exceeding client expectations by injecting multiple layers of value.
Mission
Our mission at Super Mario's Digital Assistant is to provide superior IT-centric services that are personalized to each client's unique needs. We strive to:
- Develop strong, lasting relationships with our clients, understanding their specific needs and challenges.
- Provide a level of service that is unparalleled in the industry, ensuring that our clients receive the best possible solutions for their IT needs.
- Deliver exceptional value, ensuring that our clients receive more than what they invest in our services.
Through our mission, we aim to foster a culture of trust and mutual growth, where our success is directly tied to the success of our clients.
Core Values
Client-Centric Philosophy
At the heart of our approach lies a Client-Centric Philosophy. We immerse ourselves into the conversations, blockers, and use cases to deliver them bespoke solutions that meet their needs - not their vendorsĀ
Interpersonal Relationships
We recognize the value ofĀ Interpersonal Relationships, fostering strong, long-lasting connections with our clients based on trust and mutual respect.
Innovation
We embrace Innovation as a driving force behind our success. Continuously seeking opportunities to polish and buff our services, we remain at the forefront of all things digital.
Regional Focus
Three decades of residency has engrained a deep, Regional Focus. We know who has the best Curds at the WVF, who used to own Diamond Dave's and what the name of the supplement store was that Franck's Gym owned in the Plaza Mall.Ā
White Glove Service
Our commitment to
White Glove ServiceĀ is unwavering. We strive for excellence in every aspect, delivering an exceptional level of service that consistently brings significant value to our clients.